FAQs
Frequently asked questions about booking with JQ Stays.
Booking
How do I book a stay?
You can book directly through our website using our online booking system. Once live, you’ll be able to check availability, choose your dates and complete payment securely.
Is payment taken online?
Yes. Payments are processed securely through our booking system. We use Guesty and a connected payment processor to manage bookings, payments and availability.
Can I book for a longer stay?
Yes. We welcome short and medium-term stays. If you need accommodation for contractors, business travel or relocation, please contact us to discuss availability.
Property
Where are your properties located?
Our properties are located in the Jewellery Quarter, Birmingham, close to Birmingham city centre, St Paul’s Square, Snow Hill station and other key landmarks.
Which train stations are nearby?
Our accommodation is convenient for Jewellery Quarter station, Snow Hill station and New Street station, giving guests easy access to Birmingham and surrounding areas.
Are the properties fully furnished?
Yes. Our properties are fully furnished and include practical amenities such as Wi-Fi, kitchen facilities, fresh linen and towels.
Is Wi-Fi included?
Yes. Wi-Fi is included at our properties.
Are you close to Utilita Arena Birmingham?
Yes, our Jewellery Quarter accommodation is conveniently located for guests visiting Utilita Arena Birmingham for concerts, shows and events.
Check-in
What time is check-in and check-out?
Check-in and check-out times may vary by property. Full details will be provided before your stay.
Do you offer self check-in?
Where available, self check-in details will be provided before arrival.
Rules
Are parties allowed?
No. Parties and events are not allowed at our properties.
Is smoking allowed?
No. Smoking is not allowed inside the properties.
Do you require ID or a security deposit?
ID verification and/or a security deposit may be required before check-in. All guests must fill out our check in form.